Retail Manager

Seniority Manager
Posted Mar 6, 2026

Join Hermès in Paris as a Retail Manager, overseeing store operations and leading a team to deliver luxury experiences.

Overview

Hermès, a renowned French luxury brand, is celebrated for its exquisite craftsmanship and timeless elegance. As part of the prestigious Hermès Group, the company is synonymous with quality and sophistication, offering a wide range of high-end products including leather goods, fashion, and accessories. Hermès is committed to maintaining its heritage while fostering innovation and creativity.

Role & Responsibilities

  • Oversee daily operations of the retail store to ensure high standards of customer service and sales performance.
  • Manage and motivate a team of sales associates to achieve sales targets and deliver exceptional customer experiences.
  • Develop and implement strategic plans to enhance store profitability and customer engagement.
  • Maintain visual merchandising standards in line with brand guidelines to ensure an inviting and luxurious shopping environment.
  • Analyze sales data and market trends to optimize product assortment and inventory management.

Qualifications

  • Proven experience in retail management, preferably within the luxury sector.
  • Strong leadership skills with the ability to inspire and develop a team.
  • Excellent communication and interpersonal skills.
  • Proficiency in analyzing sales reports and market trends.
  • Fluency in English; additional languages are a plus.

Skills

Leadership and team management Customer service excellence Sales and performance analysis Visual merchandising Strategic planning

Experience

Minimum of 5 years of experience in retail management, with a focus on luxury brands.

Education

Bachelor's degree in Business Administration, Retail Management, or a related field.

Culture

Hermès fosters a culture of excellence and creativity, where innovation is encouraged and craftsmanship is revered. The brand values its heritage and is dedicated to providing an inspiring and supportive work environment.