Retail Manager

Seniority Manager
Posted Mar 6, 2026

Join Hermès in Paris as a Retail Manager, leading store operations and driving luxury sales success.

Overview

Hermès, a renowned French luxury brand, is celebrated for its exquisite craftsmanship and timeless elegance. As part of the prestigious Hermès Group, the company is dedicated to creating high-quality products ranging from leather goods and ready-to-wear to home furnishings and fragrances. Hermès is committed to maintaining its heritage while fostering innovation and creativity.

Role & Responsibilities

  • Oversee daily operations of the retail store to ensure efficiency and profitability.
  • Lead and motivate a team of sales associates to achieve sales targets and deliver exceptional customer service.
  • Manage inventory levels and ensure product availability to meet customer demands.
  • Develop and implement strategies to enhance customer engagement and satisfaction.
  • Ensure compliance with company policies and procedures, maintaining the brand's high standards.

Qualifications

  • Bachelor's degree in Business Administration, Retail Management, or a related field.
  • Proven experience in retail management, preferably within the luxury sector.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal abilities.
  • Proficiency in retail management software and MS Office Suite.

Skills

Leadership and team management Customer service excellence Inventory management Strategic planning Communication and interpersonal skills

Experience

A minimum of 5 years of experience in retail management, with a focus on luxury brands.

Education

Bachelor's degree in Business Administration, Retail Management, or related field.

Culture

Hermès is distinguished by its commitment to craftsmanship, quality, and innovation. The brand fosters a collaborative and creative environment where employees are encouraged to contribute to its legacy of excellence.