Retail Manager

Seniority Manager
Posted Mar 6, 2026

Join Hermès in Paris as a Retail Manager. Lead a team to deliver luxury service excellence. Apply now for this prestigious opportunity.

Overview

Hermès, a renowned French luxury brand, is celebrated for its exquisite craftsmanship and timeless elegance. As part of the prestigious Hermès Group, the company is a leader in the luxury fashion industry, offering a wide range of products from leather goods to ready-to-wear collections. Hermès is committed to maintaining the highest standards of quality and innovation, making it a coveted employer for those passionate about luxury and excellence.

Role & Responsibilities

  • Oversee daily operations of the retail store ensuring high standards of customer service and sales performance.
  • Develop and implement sales strategies to achieve store targets and enhance customer satisfaction.
  • Manage and train a team of sales associates, fostering a culture of excellence and collaboration.
  • Ensure the store's visual merchandising aligns with brand guidelines and enhances the customer experience.
  • Monitor inventory levels and coordinate with supply chain to ensure product availability.

Qualifications

  • Proven experience in retail management, preferably within the luxury sector.
  • Strong leadership skills with the ability to motivate and develop a team.
  • Excellent communication and interpersonal skills.
  • Proficiency in retail management software and Microsoft Office Suite.
  • Fluency in English; additional languages are an asset.

Skills

Leadership and team management Sales strategy development Customer service excellence Inventory management Visual merchandising

Experience

Minimum of 5 years in a retail management role, with a focus on luxury brands.

Education

Bachelor's degree in Business Administration, Retail Management, or a related field.

Culture

Hermès fosters a culture of creativity and innovation, valuing the artisanal skills and craftsmanship that define its products. Employees are encouraged to embrace the brand's rich heritage while contributing to its modern evolution, making it a dynamic and inspiring place to work.