Operations Associate
Join Hermès in Vancouver as an Operations Associate. Manage inventory with precision and contribute to a prestigious luxury brand. Full-time role.
Overview
Hermès is a prestigious French luxury brand renowned for its exquisite craftsmanship and timeless elegance. As part of a family-owned company, Hermès values creativity, quality, and heritage, offering a unique work environment that fosters innovation and excellence. With a strong presence globally, Hermès is committed to maintaining its legacy while embracing modernity.
Role & Responsibilities
- Manage inventory in the Vancouver store, ensuring accurate and efficient receiving and shipping of items.
- Maintain accurate records in the appropriate systems and support management in inventory counts.
- Perform day-to-day operations and inventory controls for stock accuracy.
- Process receiving, transfers, shipments, and returns while aligning physical and IT systems.
- Manage daily replenishment of storage areas on the sales floor.
- Assist in the follow-up and correction of negative stock as needed.
- Prepare for and perform inventory and cycle counts.
- Investigate discrepancies and propose corrective actions to minimize future discrepancies.
- Ensure adherence to storage rules, stock procedures, and best practices.
- Develop mastery of all stock-related processes and tools.
- Collaborate with the full store team and contribute to team meetings.
- Maintain the quality of stockroom organization.
Qualifications
- Minimum 2 years’ experience in store operations.
- Highly organized, detail-oriented, and reliable.
- Service-oriented with proactive problem-solving skills.
- Clear and concise communication skills.
- Ability to follow procedures and prioritize tasks.
- Proficient with Excel and IT tools.
- Physical ability to stand, bend, crouch, and lift up to 20 kg.
Skills
Experience
Minimum 2 years of experience in store operations, with a focus on inventory management and stock control.
Benefits
Comprehensive benefits package including medical, dental, vision, long-term disability, life insurance, AD&D, and company group retirement savings plan.
Culture
Hermès fosters a culture of inclusivity and diversity, valuing individuality and equality. The brand encourages personal and professional growth within a supportive and respectful environment, where employees are empowered to be their authentic selves.