Senior Retail Operations Executive
Join Guerlain in Shanghai as a Senior Retail Operations Executive. Ensure compliance and optimize operations in the luxury perfumes and cosmetics sector.
Overview
Guerlain, a prestigious name in the luxury perfumes and cosmetics sector, is part of a larger conglomerate renowned for its commitment to excellence and innovation. As an employer, Guerlain offers a dynamic environment where creativity and operational precision are equally valued, providing employees with opportunities to contribute to the brand's storied legacy.
Role & Responsibilities
- Ensure frontline operations comply with local regulations and Group/Brand standards.
- Conduct on-site audits to observe operations and identify execution gaps.
- Collect, analyze, and validate field documents to verify compliance and guide improvements.
- Design, document, and maintain clear, actionable SOPs reflecting market dynamics and regulatory requirements.
- Identify opportunities for operational efficiency and lead initiatives to standardize best practices.
- Participate in retail-related projects and cross-brand task forces.
- Prepare and deliver data-driven reports and presentations to various stakeholders.
Qualifications
- Bachelor's degree or above.
- 5+ years of experience in retail operations or audit firms; compliance background preferred.
- Professional proficiency in English and Chinese.
Skills
Experience
A minimum of 5 years in retail operations or audit firms, with a preference for candidates with a compliance background.
Education
Bachelor's degree or higher.
Benefits
Guerlain offers a comprehensive benefits package, including opportunities for career advancement and professional development within a globally recognized luxury brand.
Culture
Guerlain fosters a culture of excellence, innovation, and collaboration. The company values diverse perspectives and encourages employees to embrace new ideas and approaches, ensuring a dynamic and inclusive workplace.