Sales Advisor

Location ParisIle-de-FranceFrance
Type Full-Time
Seniority Mid-Level
Posted Feb 26, 2026
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Join Guerlain in Paris as a Sales Advisor. Leverage your expertise in luxury sales to deliver exceptional customer experiences. Minimum 3 years of experience required.

Overview

Guerlain, a distinguished name in the luxury beauty industry since 1828, is renowned for its expertise in fragrance, skincare, makeup, and spa wellness. As part of the esteemed LVMH group, Guerlain is committed to creating beauty with a purpose, respecting nature and diversity, and enchanting customers with its exquisite creations. The brand seeks individuals who embody its values and are passionate about delivering exceptional customer experiences.

Role & Responsibilities

  • Deliver an exceptional and personalized customer experience, embodying the 'Guerlain promise' through warm welcomes, mutual discovery, and trust-building.
  • Develop and maintain a loyal customer base, both local and international, utilizing available tools and strategies to enhance clienteling and engagement.
  • Anticipate future customer needs through proactive clienteling, phoning, and event planning.
  • Contribute to the achievement of boutique sales targets by applying the 'Dare to Bee' sales method and utilizing the Bee Guerlain training tool.
  • Stay informed about industry trends and competitor activities to maintain a competitive edge.
  • Foster a collaborative team environment, embodying Guerlain's values and participating actively in team briefs and meetings.
  • Ensure the boutique's operations run smoothly by adhering to established processes and maintaining retail excellence in merchandising, stock management, and customer service.
  • Uphold grooming standards, including uniform, makeup, hairstyle, and manicure.

Qualifications

  • BTS level education or equivalent.
  • Minimum of 3 years of experience in a similar role.
  • Proficiency in English is essential.

Skills

Result-oriented with a strong service orientation in a luxury environment. Excellent listening and advisory skills. Proficient in Excel, Word, and point-of-sale management applications. Dynamic, empathetic, and exemplary in procedure application, attitude, presentation, and speech. Team-oriented with a strong sense of confidentiality.

Experience

Minimum of 3 years of experience in a similar sales advisory role within the luxury sector.

Education

BTS level education or equivalent.

Benefits

Opportunities to work with a prestigious luxury brand and develop a career within the LVMH group.

Culture

Guerlain fosters a culture of excellence, creativity, and respect for nature and diversity. Employees are encouraged to embody the brand's values and contribute to a collaborative and dynamic team environment.