Sales Advisor

Location LilleHauts-de-FranceFrance
Type Full-Time
Seniority Entry-Level
Posted Mar 6, 2026
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Join Guerlain in Lille as a Sales Advisor, offering luxury customer experiences. Apply from September 2026 to August 2027.

Overview

Guerlain, a prestigious brand under the LVMH umbrella, is renowned for its dedication to the art of beauty through its exquisite perfumes, skincare, and cosmetics. As an employer, Guerlain offers a unique opportunity to work within a legacy of innovation and luxury, fostering a culture of excellence and creativity.

Role & Responsibilities

  • Act as a brand ambassador, embodying and conveying Guerlain's values to clients.
  • Develop and maintain client relationships, ensuring a unique and personalized customer experience.
  • Achieve and monitor individual and collective sales targets and KPIs.
  • Participate in client satisfaction initiatives and propose action plans based on feedback.
  • Contribute to the overall harmony and retail excellence of the boutique, adhering to sales procedures and standards.

Qualifications

  • BTS/Bachelor level education required.
  • Fluency in English is essential; additional languages are preferred.

Skills

Strong customer service orientation in a luxury environment. Excellent interpersonal and communication skills. Proficiency in Microsoft Excel and Word; familiarity with retail management applications is a plus. Dynamic, empathetic, and team-oriented. Exemplary in following procedures and maintaining confidentiality.

Experience

Entry-level position suitable for candidates with a passion for luxury sales and customer service.

Education

BTS/Bachelor level education required.

Culture

Guerlain is characterized by a commitment to creating beauty with respect for nature and diversity. The workplace culture emphasizes teamwork, innovation, and a dedication to delivering exceptional customer experiences.