Fragrance Specialist

Location DublinDublinIreland
Type Part-Time
Seniority Entry-Level
Posted ✦ Today
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Guerlain seeks a Part‑time Fragrance Specialist at Brown Thomas, Grafton Street, Dublin. 22.5 hrs/week role delivering luxury fragrance and beauty consultations.

Overview

Guerlain is an iconic French Maison known for its luxury perfumes, skincare and makeup, with a long heritage of craftsmanship and olfactory innovation. As part of a global luxury group (LVMH), the brand combines artisanal savoir‑faire with international retail presence and structured learning programmes for boutique teams.

Role & Responsibilities

  • Deliver exceptional, personalised customer experiences on the counter — warm welcome, active listening, needs analysis and bespoke perfume, skincare and make‑up consultations.
  • Apply the Guerlain selling method to convert interactions into sales and to grow both local and international client portfolios through clientelling, follow‑up and telephone outreach.
  • Achieve individual and store sales targets and contribute to collective commercial objectives; monitor performance and propose action plans from customer satisfaction feedback.
  • Maintain Retail Excellence standards: point‑of‑sale procedures, merchandising, stock control, check‑out operations and counter housekeeping.
  • Foster team spirit by participating in briefings, sharing best practice and supporting the overall harmony and functioning of the counter.
  • Uphold the Maison’s grooming and presentation standards at all times.

Qualifications

  • Innate customer service orientation with strong interpersonal and communication skills.
  • Result‑driven mindset with a demonstrable taste for sales and achieving targets.
  • Ability to advise consultatively on perfume, skincare and make‑up based on client needs.
  • Familiarity with a business management application or point‑of‑sale system.
  • Professional presentation, discretion and respect for confidentiality; strong team spirit.

Skills

Guerlain selling method Make‑up, skincare and perfume consultation Clientelling Telephone prospecting / client follow‑up POS / check‑out management Merchandising Stock management Business management application Customer service excellence Retail Excellence procedures

Experience

Entry‑level. Suitable for candidates at the start of their beauty retail career; previous customer‑facing or luxury retail experience is advantageous but not mandatory.

Education

Secondary education or equivalent; vocational training in beauty or retail is advantageous.

Benefits

Access to structured training and development programmes; competitive salary package; productivity recognition incentives; brand discounts.

Culture

Guerlain cultivates a culture of creativity, craftsmanship and audacity rooted in its Maison heritage. Teams operate in a luxury, client‑centric retail environment that values talent development, diversity of thought and a commitment to responsible luxury.