Beauty Consultant

Overview

Guerlain is an iconic French luxury house renowned for its perfumes, skincare and make‑up. As part of the LVMH Perfumes & Cosmetics group, the Maison combines artisanal savoir‑faire with modern product innovation and a commitment to luxury service and sustainable practices.

Role & Responsibilities

• Deliver a personalised, consultative client experience across perfume, skincare and make‑up and embody the Guerlain promise at the counter.
• Conduct make‑up, skincare and fragrance consultations; identify client needs and recommend tailored solutions.
• Develop and maintain a regular client base through proactive clientelling, follow‑up calls and in‑store events to grow local and international clientele.
• Apply the Guerlain selling method and meet individual and collective sales objectives; monitor results and propose action plans based on customer satisfaction feedback.
• Contribute to daily store operations and Retail Excellence: POS procedures, merchandising, stock management, checkout and visual standards.
• Actively participate in team briefings, trainings and brand activations; foster a collaborative, high‑performance team spirit.
• Maintain professional presentation and grooming standards at all times.

Qualifications

• Innate customer‑service orientation with excellent interpersonal and communication skills.
• Result‑driven attitude and demonstrated ability to meet sales targets in a retail or luxury environment (desirable).
• Capacity to listen, advise and personalise recommendations for clients.
• Discreet, professional demeanour with respect for confidentiality.
• Familiarity with a business management application or point‑of‑sale system.

Skills

Experience

Entry‑level. Beginner candidates are welcome; prior experience in retail or beauty advisory roles is desirable but not mandatory if strong commercial aptitude and client service skills are demonstrated.

Education

Secondary education required; vocational training or certification in beauty, make‑up or skincare is an advantage.

Benefits

Structured training and development programmes; competitive salary package; productivity recognition incentives; employee brand discounts.

Culture

Guerlain cultivates a heritage‑rich, creative and customer‑centric culture within the LVMH Perfumes & Cosmetics group. The environment values craftsmanship, audacity and collaborative teamwork, with a strong emphasis on training and personal development.