Beauty Advisor
Join Guerlain in Wenling as a Beauty Advisor. Enhance customer satisfaction and embody luxury in this full-time role in Zhejiang, China.
Overview
Guerlain, a prestigious brand under the LVMH Group, is renowned for its luxurious perfumes and cosmetics. As an employer, Guerlain offers a sophisticated work environment where innovation and tradition blend seamlessly. Employees are encouraged to embody the brand's elegance and commitment to excellence.
Role & Responsibilities
- Enhance customer satisfaction by driving business development.
- Proactively achieve sales targets and share personal sales expertise.
- Utilize customer information to promote the brand's makeup, skincare, and fragrance categories.
- Collaborate in executing assigned business and administrative tasks, including handling customer complaints.
- Adhere to company and store operational requirements and brand guidelines.
Qualifications
- Passion for the retail industry and enthusiasm for the perfume and cosmetics sector.
- Two years of sales experience preferred.
- High level of responsibility and proactivity.
- Excellent, enthusiastic, and meticulous service awareness.
- Grooming standards: no visible scars or tattoos on exposed skin.
- Standard Mandarin pronunciation without regional accents.
Skills
Customer service excellence
Sales expertise
Product knowledge in cosmetics and fragrances
Communication skills
Problem-solving abilities
Experience
Preferred two years of sales experience in the retail or cosmetics industry.
Culture
Guerlain fosters a culture of elegance and innovation, where employees are part of a legacy of luxury and craftsmanship. The brand values dedication to customer service and personal growth within the luxury sector.