Team Manager
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Join Gucci in Sunrise, USA, as a Team Manager. Lead and inspire a team of Client Advisors, ensuring exceptional client experiences and achieving business goals. Apply now for this dynamic role in luxury fashion.
Overview
Gucci, a prestigious name in luxury fashion, operates under the umbrella of Kering, a global conglomerate renowned for its portfolio of iconic brands. As an employer, Gucci offers a dynamic and inclusive environment where innovation and creativity are at the forefront, fostering a culture that values diversity and professional growth.
Role & Responsibilities
- Lead and inspire a team of Client Advisors to achieve high performance with a customer-centric approach.
- Provide real-time coaching and feedback on the selling floor to meet business and product category goals.
- Represent Gucci as a brand ambassador, promoting its values and amplifiers within the marketplace.
- Support and guide Client Advisors, ensuring a consistent client experience and high engagement levels.
- Manage store operations as Manager on Duty, including opening and closing procedures.
- Conduct performance reviews and develop action plans to address opportunities and enhance team performance.
- Drive client engagement and build long-lasting relationships through superior client experiences.
- Utilize clienteling tools to activate, retain, and grow the client base.
- Collaborate with cross-functional teams to maintain visual merchandising standards and optimize product sales.
- Ensure compliance with company policies and procedures, monitoring adherence and addressing issues as needed.
Qualifications
- Minimum of 2-4 years of sales management experience in retail, luxury retail, or a service-related industry.
- Bachelor’s Degree in a related field is preferred.
- Proven ability to drive positive client experiences and deliver measurable results.
- Strong business acumen and industry awareness.
- Flexibility to work a retail schedule, including evenings, weekends, and holidays.
Skills
Experience
2-4 years of sales management experience in retail, luxury retail, or a service-related industry.
Education
Bachelor’s Degree in a related field is preferred.
Benefits
Gucci offers a comprehensive benefits package, including opportunities for professional development and a culture of inclusivity and accessibility.
Culture
Gucci fosters a vibrant and inclusive workplace culture, encouraging innovation and creativity. The brand is committed to diversity and accessibility, ensuring all employees feel valued and empowered to contribute to the company's success.