Team Manager

Location OrlandoFloridaUSA
Type Full-Time
Seniority Manager
Posted Nov 18, 2025
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Join Gucci in Orlando as a Team Manager. Lead a team of Client Advisors to deliver exceptional service and achieve sales goals. Apply today for this luxury retail opportunity.

Overview

Gucci, a prestigious name in luxury fashion, is part of the Kering Group, a global leader in apparel and accessories. Gucci is renowned for its innovative designs and high-quality products. As an employer, Gucci offers an inspiring work environment that encourages creativity and excellence, providing opportunities for professional growth within the luxury retail sector.

Role & Responsibilities

  • Lead and inspire a team of Client Advisors to deliver exceptional customer service and achieve sales targets.
  • Provide real-time coaching and feedback to team members on the shop floor.
  • Support the opening and closing of the store as Manager on Duty, ensuring smooth operations.
  • Conduct regular performance reviews and develop action plans for team improvement.
  • Drive client engagement and build long-lasting relationships with clientele.
  • Utilize clienteling tools to activate, retain, and grow the client base.
  • Monitor and strategize around key performance indicators (KPIs) to meet business objectives.
  • Collaborate with cross-functional teams including Operations, HR, and Visual Merchandising.
  • Ensure compliance with company policies and procedures.
  • Support local events and product launches to enhance brand presence.

Qualifications

  • Minimum of 2-4 years of sales management experience in retail, luxury retail, or a service-related industry.
  • Bachelor’s Degree in a related field preferred.
  • Proficiency in Microsoft Office software including Word, Excel, PowerPoint, and Outlook.
  • Strong business acumen and industry awareness.
  • Excellent verbal and written communication skills.

Skills

Ability to analyze selling reports and identify business trends. Proven ability to drive positive customer experiences and build loyalty. Strong organizational skills and ability to manage competing priorities. Passion for the fashion industry and ability to inspire a team. Flexibility to work a retail schedule including evenings, weekends, and holidays.

Experience

2-4 years of sales management experience in retail, luxury retail, or a service-related industry is required.

Education

Bachelor’s Degree in a related field is preferred.

Benefits

Gucci offers a comprehensive benefits package including health insurance, retirement plans, and employee discounts on luxury products.

Culture

Gucci fosters a dynamic and inclusive workplace culture that values diversity and encourages innovation. Employees are part of a vibrant community united by a passion for fashion and excellence, where creativity and professionalism are highly valued.