Team Manager
Join Gucci in Madrid as a Team Manager. Lead and inspire a high-performing team in a luxury retail environment. Apply now for this exciting opportunity.
Overview
Gucci, established in Florence, Italy in 1921, stands as a preeminent luxury brand, renowned for its creativity, Italian craftsmanship, and innovation. As part of the global luxury conglomerate Kering, Gucci benefits from the group's expertise in managing prestigious Houses across fashion, leather goods, jewelry, and eyewear. Gucci continues to redefine luxury, embracing its rich heritage while looking forward to the future.
Role & Responsibilities
- Maximize store performance to exceed targets and goals with a focus on team management and development.
- Lead and inspire the team to deliver exceptional client experiences, embodying the brand's values as a Gucci Ambassador.
- Promote a positive and professional team environment fostering trust, integrity, and superior performance standards.
- Provide support and feedback to client advisors to ensure their development and motivation.
- Conduct regular performance conversations and on-the-spot coaching to ensure consistent client experience.
- Participate in attracting, recruiting, and onboarding a high-performing team.
- Collaborate with the Store Manager and Human Resources on employee relations issues to ensure effective resolution.
- Ensure adherence to company policies and procedures by all team members.
- Lead the execution of clienteling activities to achieve goals and KPIs.
- Monitor the performance of assigned categories and propose action plans to reach targets.
- Partner with the Merchandising team to provide feedback on products and stock situations.
- Collaborate with the Visual Merchandising team to maximize category potential and maintain store image.
- Ensure team develops comprehensive product knowledge and awareness of market trends and competitors.
Qualifications
- Proven experience in retail management, preferably within the luxury sector.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and manage multiple priorities.
Skills
Experience
A minimum of 3-5 years of experience in a retail management role, with a focus on luxury brands.
Education
Bachelor's degree in Business Administration, Retail Management, or a related field preferred.
Benefits
Competitive salary and performance-based incentives, comprehensive health benefits, and opportunities for professional development within a leading luxury brand.
Culture
Gucci fosters a diverse and inclusive workplace, valuing the unique perspectives and talents of its employees. The brand encourages creativity and innovation, providing a dynamic environment where individuals can thrive and contribute to the brand's legacy of excellence.