Team Manager
Join Gucci in Charleston as a Team Manager to lead a dynamic team of Client Advisors in delivering exceptional customer experiences. Apply now to be part of a global luxury fashion leader.
Overview
Gucci, a renowned name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. Gucci is celebrated for its innovative design and impeccable craftsmanship. As an employer, Gucci offers a dynamic and inclusive environment where creativity and passion are at the forefront, fostering a culture of excellence and innovation.
Role & Responsibilities
- Lead and inspire a team of Client Advisors to deliver exceptional customer service and achieve business goals.
- Provide real-time coaching and feedback on the shop floor to enhance team performance.
- Develop and implement action plans to meet product category targets.
- Ensure a consistent and superior client experience, fostering long-lasting relationships with clientele.
- Oversee store operations, including opening and closing procedures as Manager on Duty.
- Conduct regular performance evaluations and develop talent within the team.
- Collaborate with cross-functional departments to adhere to company policies and procedures.
- Support visual merchandising standards and maintain organization of company assets.
- Utilize digital platforms to support store and online sales.
Qualifications
- Minimum of 2-4 years of sales management experience in retail, luxury retail, or a service-related industry.
- Bachelor’s Degree in a related field is preferred.
- Proven ability to analyze selling reports and identify business trends.
- Strong verbal and written communication skills.
- Flexibility to work a retail schedule, including evenings, weekends, and holidays.
- Proper work authorization to work in the United States.
Skills
Experience
2-4 years of sales management experience in retail, luxury retail, or a service-related industry.
Education
Bachelor’s Degree in a related field is preferred.
Benefits
Gucci offers a comprehensive benefits package, including health and wellness programs, employee discounts, and opportunities for professional development.
Culture
Gucci fosters a vibrant and inclusive workplace culture where creativity and passion are highly valued. The company encourages breaking new ground in the fashion industry and beyond, promoting a community of individuals united by a shared passion for innovation.