Team Manager
Join Gucci in Bal Harbour as a Team Manager. Lead a team of Client Advisors to deliver exceptional service and achieve sales targets in a dynamic luxury fashion environment.
Overview
Gucci, a renowned luxury fashion brand, is part of the esteemed Kering Group, a global leader in apparel and accessories. As an employer, Gucci is committed to fostering a dynamic and inclusive workplace that encourages innovation and creativity. The brand values diversity and is dedicated to providing opportunities for professional growth and development within the luxury fashion industry.
Role & Responsibilities
- Lead and inspire a team of Client Advisors to deliver exceptional customer service and achieve sales targets.
- Provide real-time coaching and feedback on the selling floor to enhance team performance.
- Represent Gucci as a brand ambassador, promoting its values and amplifiers in the marketplace.
- Support store operations, including opening and closing procedures, and lead morning briefings.
- Develop and implement strategies for cross-category sales and client engagement.
- Conduct regular performance reviews and develop action plans for team development.
- Participate in recruiting, onboarding, and retaining high-performing team members.
- Ensure adherence to company policies and procedures.
- Execute clienteling activities to build long-lasting client relationships and achieve business objectives.
- Collaborate with Store Director and Merchandising team to optimize product performance and store image.
- Utilize digital platforms to support sales and client engagement.
- Maintain visual merchandising standards and organization of company assets.
- Communicate effectively with cross-functional departments to support business operations.
Qualifications
- Minimum of 2-4 years of sales management experience in retail, luxury retail, or a service-related industry.
- Bachelor’s Degree in a related field is preferred.
- Proven ability to drive positive client experiences and deliver measurable results.
- Strong business acumen and industry awareness.
Skills
Experience
A minimum of 2-4 years of sales management experience in retail, luxury retail, or a service-related industry is required.
Education
Bachelor’s Degree in a related field is preferred.
Benefits
Gucci offers a comprehensive benefits package, including opportunities for professional growth and development within the luxury fashion industry.
Culture
Gucci fosters a culture of inclusivity and accessibility, encouraging innovation and creativity. The brand is committed to providing a supportive and dynamic work environment where employees can thrive and contribute to the brand's legacy of excellence.