Senior Operations Controller

Seniority Senior
Posted Feb 11, 2026

Join Gucci in Vancouver as a Senior Operations Controller. Oversee inventory management and support the sales process in a dynamic luxury fashion environment. Apply now!

Overview

Gucci, a renowned name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. As an employer, Gucci is committed to fostering a culture of inclusivity, creativity, and collaboration, offering its employees the opportunity to thrive in a dynamic and innovative environment. The brand is dedicated to breaking new ground in the fashion world and beyond, providing a platform for individuals to contribute to its legacy of excellence.

Role & Responsibilities

  • Oversee the efficient management of the stockroom to ensure accurate inventory levels.
  • Execute shipping and receiving processes, addressing any issues with the Store Director or Operations Manager.
  • Ensure timely merchandise movement in compliance with company procedures, including transfers and handling of damages.
  • Maintain an organized store inventory through regular cycle counts and scheduled inventories.
  • Support the sales team in delivering exceptional client experiences.
  • Manage merchandise ticketing, returns, and price adjustments.
  • Process repairs and damages in accordance with company guidelines.
  • Assist with the physical maintenance of the boutique as needed.
  • Adhere to Gucci's standards in packing, handling, and storing merchandise.
  • Participate in store initiatives and projects as required.
  • Follow all company policies and procedures.

Qualifications

  • Minimum of 2-3 years of retail experience, preferably in luxury or contemporary settings.
  • Supervisory experience is advantageous.

Skills

Excellent written and verbal communication skills. Ability to analyze information and prioritize business needs. Strong problem-solving capabilities. High degree of integrity and work ethic. Proficiency in managing multiple tasks in a fast-paced environment. Exceptional organizational skills and attention to detail. Experience with retail systems and shipping software. Physical ability to meet job requirements, including lifting and climbing. Team-oriented mindset.

Experience

Minimum of 2-3 years in a retail environment, with luxury or contemporary experience preferred. Supervisory experience is a plus.

Benefits

Gucci offers a comprehensive benefits package that includes opportunities for professional development, a collaborative work environment, and a commitment to inclusivity and accessibility.

Culture

Gucci fosters a radically client-centric culture, promoting flat, connected, and fast collaborative working methods. The brand encourages relentless creativity and ownership among its employees, ensuring a supportive and innovative workplace.