Senior Operations Controller

Overview

Gucci, a prestigious name in the luxury fashion industry, is renowned for its innovative designs and exceptional craftsmanship. As part of the Kering Group, Gucci offers a dynamic and inclusive work environment where creativity and excellence are at the forefront. Employees are encouraged to push boundaries and contribute to the brand's legacy of luxury and sophistication.

Role & Responsibilities

• Oversee an efficient stockroom to ensure accurate inventory management.
• Execute shipping and receiving processes, resolving any issues with the Store Director or Operations Manager.
• Ensure timely merchandise movement while adhering to company procedures.
• Oversee store cycle counts, scheduled inventories, and reconciliation.
• Support the selling process to provide exceptional client service.
• Print and ticket merchandise, process returns and price adjustments.
• Handle repairs and damages according to company guidelines.
• Assist with the physical maintenance of the boutique as needed.
• Pack, handle, and store merchandise according to Gucci standards.
• Support store initiatives and projects as required.
• Adhere to all company policies and procedures.

Qualifications

• Minimum 2-3 years of retail experience, preferably in luxury or contemporary settings.
• Supervisory experience is advantageous.
• Excellent written and communication skills.
• Ability to analyze information, identify business priorities, and solve problems.
• High degree of integrity and strong work ethic.
• Ability to manage multiple tasks in a fast-paced environment.
• Excellent organizational skills and attention to detail.
• Experience with technology for internal retail systems and shipping software.
• Ability to meet physical requirements such as climbing ladders and lifting boxes.
• Team player attitude.

Skills

Experience

2-3 years of retail experience, preferably in luxury or contemporary settings, with supervisory experience being a plus.

Benefits

Medical, Dental, Vision, Paid Time Off (PTO), 401K

Culture

Gucci fosters a culture of inclusivity and accessibility, valuing creativity and innovation. Employees are encouraged to be radically client-centric, embrace collaboration, and approach challenges with a creative mindset. The brand promotes a sense of ownership and continuous learning, making it a dynamic and rewarding place to work.