Senior Client Advisor
Join Gucci in Oslo as a Senior Client Advisor, representing the brand to clients and guiding them through their luxury buying journey. Enhance customer satisfaction and achieve sales targets in a dynamic environment.
Overview
Gucci, a renowned name in luxury fashion, is part of the prestigious Kering Group, a global leader in apparel and accessories. Known for its innovative designs and exceptional craftsmanship, Gucci offers a dynamic work environment where creativity and excellence are celebrated. As an employer, Gucci is committed to fostering talent and providing opportunities for growth within the luxury retail sector.
Role & Responsibilities
- Guide clients through their buying journey, ensuring an exceptional brand experience.
- Present collections in alignment with brand standards, showcasing product characteristics and trends.
- Support store management in achieving sales targets and enhancing customer satisfaction.
- Manage returns and exchanges efficiently to maintain client relationships.
- Act as a brand ambassador, embodying company values and enhancing brand reputation.
Qualifications
- Proven experience in luxury retail sales or a similar client-facing role.
- Strong understanding of the luxury fashion market and trends.
- Demonstrated ability to meet sales targets and enhance customer satisfaction.
Skills
Experience
Minimum of 3 years in a luxury retail environment, preferably in a client advisory role.
Education
Bachelor's degree in Fashion, Business, or a related field is preferred.
Benefits
Competitive benefits package including employee discounts, health insurance, and opportunities for professional development.
Culture
Gucci fosters a culture of innovation and excellence, encouraging employees to express their creativity while adhering to the brand's rich heritage. The work environment is collaborative and dynamic, with a focus on personal and professional growth.