Senior Client Advisor
Join Gucci in New York as a Senior Client Advisor. Drive sales, lead a team, and represent the brand in a dynamic retail environment.
Overview
Gucci, a prestigious name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. As an employer, Gucci is renowned for fostering a dynamic and inclusive workplace, encouraging creativity and innovation. The brand is committed to nurturing talent and providing opportunities for professional growth within a vibrant and supportive environment.
Role & Responsibilities
- Supervise and guide Client Advisors to ensure exceptional customer service and sales performance.
- Collaborate with the Team Manager to provide real-time coaching and feedback.
- Facilitate the onboarding and training of new Client Advisors.
- Act as a role model in delivering outstanding client service and embodying Gucci brand values.
- Manage store operations, including opening and closing procedures and visual merchandising.
- Serve as the first point of contact for resolving client issues.
Qualifications
- Sales management experience in retail, luxury retail, or a service-related industry.
- Bachelor’s Degree in a related field preferred.
- Proven track record of delivering positive customer experiences.
- Ability to manage multiple priorities in a fast-paced environment.
- Proficiency in Microsoft Office Suite.
- Strong verbal and written communication skills.
Skills
Experience
Previous experience in sales management within retail or luxury retail is preferred.
Education
Bachelor’s Degree in a related field is preferred.
Benefits
Gucci offers a comprehensive benefits package, including health and wellness programs, employee discounts, and opportunities for professional development.
Culture
Gucci prides itself on a culture of inclusivity and accessibility, fostering an environment where creativity and innovation thrive. The company values diversity and is committed to providing equal opportunities for all employees.