Senior Client Advisor

Seniority Senior
Posted Oct 8, 2025

Join Gucci in Miami as a Senior Client Advisor, where you will lead sales initiatives and client engagement in a dynamic luxury retail environment.

Overview

Gucci, a prestigious name in luxury fashion, is part of the renowned Kering Group, a global leader in apparel and accessories. As an employer, Gucci is committed to fostering a culture of innovation and inclusivity, offering employees the opportunity to be part of a dynamic and creative environment that values diversity and personal growth.

Role & Responsibilities

  • Supervise and guide Client Advisors on the sales floor to achieve high performance and customer-centric results.
  • Collaborate with the Team Manager to provide real-time coaching and feedback to meet business and product category objectives.
  • Facilitate the onboarding and training of Client Advisors, ensuring alignment with brand initiatives.
  • Deliver exceptional client service by acting as a role model and brand ambassador, promoting Gucci's values and heritage.
  • Manage store operations including opening/closing duties and ensuring visual merchandising standards are upheld.
  • Address and resolve complex client issues as the first point of contact.

Qualifications

  • Sales management experience in retail, luxury retail, or a service-related industry preferred.
  • Bachelor’s Degree in a related field preferred.
  • Proven track record of delivering positive customer experiences and measurable results.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Proficiency in Microsoft Office Suite.
  • Strong business acumen and industry awareness.

Skills

Strong verbal and written communication skills. Excellent organizational skills. Passion for the fashion industry. Ability to work a flexible retail schedule, including evenings, weekends, and holidays.

Experience

Candidates should have prior experience in sales management within retail, luxury retail, or a service-related industry.

Education

Bachelor’s Degree in a related field is preferred.

Benefits

Gucci offers a comprehensive benefits package that includes health and wellness programs, employee discounts, and opportunities for professional development.

Culture

Gucci is dedicated to creating a workplace that is inclusive and accessible, celebrating diversity and encouraging creativity. Employees are empowered to express themselves and contribute to the brand's innovative spirit.