Senior Client Advisor
Join Gucci in Manhasset as a Senior Client Advisor. Drive sales and lead client relations in a luxury retail environment. Competitive salary offered.
Overview
Gucci, a prestigious brand under the Kering Group, is renowned for its innovative approach to fashion and luxury. As an employer, Gucci offers a dynamic and inspiring work environment where creativity and excellence are highly valued. Employees are encouraged to embody the brand's rich heritage while contributing to its modern evolution.
Role & Responsibilities
- Supervise and guide Client Advisors to deliver exceptional customer service and drive sales.
- Partner with the Team Manager to provide real-time coaching and feedback.
- Facilitate training and onboarding for new Client Advisors, ensuring alignment with brand initiatives.
- Act as a role model in delivering exceptional client service and promoting Gucci values.
- Manage floor operations, including opening/closing duties and resolving client issues.
- Uphold visual merchandising standards in line with Gucci's guidelines.
Qualifications
- Sales management experience in retail, luxury retail, or service-related industry preferred.
- Bachelor’s Degree in a related field is preferred.
- Proven ability to drive positive customer experiences and deliver measurable results.
- Ability to manage competing priorities in a fast-paced environment.
- Proficiency with Microsoft Office software including Word, Excel, PowerPoint, Outlook.
Skills
Experience
Sales management experience in retail, luxury retail, or service-related industry preferred.
Education
Bachelor’s Degree in a related field is preferred.
Culture
Gucci fosters a culture of inclusivity and accessibility, encouraging employees to be innovative and forward-thinking. The brand values diversity and is committed to creating an environment where every team member can thrive.