Senior Client Advisor

Location LondonEnglandUK
Type Full-Time
Seniority Senior
Posted Nov 10, 2025
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Join Gucci in London as a Senior Client Advisor. This role involves building client relationships, driving sales, and supporting store operations at the New Bond Street location.

Overview

Gucci, a distinguished name in the luxury fashion industry, is renowned for its innovative and progressive approach to fashion. As a part of the esteemed Kering Group, Gucci epitomizes the pinnacle of Italian craftsmanship, offering products that are eclectic, contemporary, and romantic. The brand is committed to redefining luxury for the 21st century, ensuring its position as one of the world's most coveted fashion houses. Kering, a global leader in apparel and accessories, boasts a portfolio of powerful luxury, sport, and lifestyle brands.

Role & Responsibilities

  • Establish and nurture strong relationships with clients, ensuring they feel valued and comfortable from the initial point of contact by delivering exceptional service.
  • Provide a personalized, client-focused experience to foster enduring relationships, drive repeat business, and enhance brand loyalty.
  • Achieve individual and team sales targets by monitoring key performance indicators and optimizing selling opportunities both in-store and remotely.
  • Promote open and constructive communication within the team, fostering collaboration and proposing effective solutions.
  • Support the delivery of a consistent and branded onboarding experience for new Client Advisors and assist in facilitating training in collaboration with store management.
  • Perform opening and closing procedures, including securing assets such as safe combinations and store keys.

Skills

Exceptional client relationship management skills Strong sales acumen and ability to meet targets Excellent communication and interpersonal skills Ability to collaborate effectively within a team Proficiency in performing store operational procedures

Experience

Proven experience in a luxury retail environment, preferably in a client advisory role.

Benefits

Comprehensive benefits package including health and wellness programs, employee discounts, and opportunities for professional development.

Culture

Gucci fosters a culture of innovation and inclusivity, where creativity and collaboration are at the forefront. The brand encourages a dynamic and supportive work environment, empowering employees to excel and contribute to the brand's legacy of excellence.