Sales Associate

Overview

Gucci, an influential and progressive fashion house, is renowned for its modern approach to luxury. As part of the Kering Group, a global leader in apparel and accessories, Gucci stands at the forefront of the fashion industry with its eclectic, contemporary, and romantic products that epitomize Italian craftsmanship and unparalleled quality.

Role & Responsibilities

• Develop a comprehensive understanding of Gucci's history and heritage.
• Demonstrate exceptional product knowledge.
• Ensure the sales floor and boutique adhere to Gucci's visual presentation standards.
• Present products effectively to engage customers through storytelling.
• Maintain adequate and appropriate stock levels on the sales floor.
• Provide exceptional customer service in line with Gucci's guidelines, offering personalized advice.
• Facilitate communication between team members and customers.
• Achieve or exceed individual and departmental sales targets.
• Meet KPI objectives.
• Participate in alteration services, including measurements, adjustments, and managing customer orders.
• Assist with stock replenishment, labeling, and organization.
• Possess thorough knowledge and management of inventory.
• Process transactions and manage the cash register.
• Implement CRM procedures to expand the boutique's client database.
• Adhere to boutique security directives, including theft and loss prevention.

Skills

Experience

Previous experience in luxury retail sales is preferred.

Benefits

Competitive benefits package including opportunities for professional growth within the Kering Group.

Culture

Gucci fosters a dynamic and inclusive workplace culture that values innovation, creativity, and collaboration. As part of the Kering Group, employees are encouraged to thrive in a supportive environment that emphasizes personal and professional development.