Operations Manager
Join Gucci at Toronto Premium Outlets as an Operations Manager. Lead store operations and ensure exceptional service in a luxury retail environment.
Overview
Gucci, a renowned name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. As an employer, Gucci is committed to fostering a culture of creativity, innovation, and inclusivity, offering employees the opportunity to contribute to the brand's legacy of excellence and luxury.
Role & Responsibilities
- Lead and develop operational excellence across all store functions.
- Evaluate and enhance operations with a strategic, commercial mindset.
- Train and coach staff on operational policies and procedures.
- Collaborate with corporate departments such as Inventory Control and Accounts Payable.
- Serve as a leader to the store team, ensuring operational and service standards are met.
- Manage inventory accuracy and oversee stockroom operations.
- Support shipping and receiving processes and resolve related issues.
- Maintain clear operational documentation and communicate discrepancies to management.
- Assist in physical maintenance of the boutique and manage supply orders.
Qualifications
- Minimum of 5-7 years of operations experience in retail or luxury retail, preferably in a supervisory role.
- Bachelor’s Degree preferred.
- Proficiency in Microsoft Office Suite.
- Strong written and verbal communication skills.
- Ability to analyze information and manage multiple tasks in a fast-paced environment.
Skills
Experience
5-7 years of operations experience in retail or luxury retail, preferably in a supervisory role.
Education
Bachelor’s Degree preferred.
Benefits
Gucci offers a comprehensive benefits package, including opportunities for professional development and growth within the Kering Group.
Culture
Gucci fosters a dynamic and inclusive workplace culture, encouraging creativity and innovation. Employees are part of a community passionate about pushing boundaries in the fashion industry.