Operations Manager
Join Gucci in São Roque as an Operations Manager to lead the Back-Office Department, ensuring operational efficiency and alignment with corporate policies.
Overview
Gucci, a renowned name in luxury fashion, is part of the Kering Group, a global leader in apparel and accessories. As an employer, Gucci is committed to fostering creativity and innovation, offering a dynamic environment where employees can thrive and contribute to the brand's legacy of excellence.
Role & Responsibilities
- Lead the stock team in partnership with the Store Director.
- Maintain effective communication with managerial and corporate teams.
- Coordinate stock organization per Gucci directives.
- Ensure timely receipt, tagging, and delivery of products.
- Oversee accurate hourly replenishment.
- Supervise transfers and other operations efficiently.
- Manage the flow of goods between storage and shop floor.
- Ensure proper stock levels of stationary, drinks, and packaging.
- Plan and execute inventory operations with the Store Director.
- Liaise with Operations/Inventory Control team.
- Oversee store cycle counts and scheduled inventories.
- Lead cash desk organization and cashier team.
- Verify sales reports and rectify discrepancies.
- Coordinate with accounts and finance departments.
- Manage after-sales consignments and repairs.
- Serve as point of contact for corporate Facility team.
- Ensure strong awareness of store operations and policies.
Qualifications
- At least 2 years of experience in a similar role.
- Fluency in English.
- Commitment to the Gucci brand and passion for the role.
Skills
Experience
A minimum of two years in a similar operational management role within the luxury retail sector.
Benefits
Gucci offers a comprehensive benefits package, including health insurance, employee discounts, and opportunities for professional development within the Kering Group.
Culture
Gucci prides itself on a culture of creativity and innovation, where employees are encouraged to express their individuality and contribute to the brand's storied heritage. The workplace is collaborative, dynamic, and focused on excellence.