Operations Manager

Seniority Manager
Posted Feb 27, 2026

Join Gucci in São Roque as an Operations Manager. Drive back-office efficiency and support store operations in this dynamic luxury fashion role.

Overview

Gucci, a prestigious name in the luxury fashion industry, is part of the global conglomerate Kering, known for its portfolio of iconic brands. As an employer, Gucci offers a dynamic and innovative work environment, fostering creativity and excellence. The brand is committed to nurturing talent and providing opportunities for professional growth within the luxury retail sector.

Role & Responsibilities

  • Lead the stock team in partnership with the Store Director, ensuring effective communication with the managerial and corporate teams.
  • Coordinate stock organization according to Gucci directives, overseeing receipt, tagging, and delivery of products.
  • Ensure timely and accurate replenishment, supervise transfers, and manage the flow of goods between storage and the shop floor.
  • Oversee inventory operations, including cycle counts and reconciliation, in collaboration with the Store Director.
  • Manage the cash desk organization and cashier team, ensuring accuracy in sales transactions and liaising with the finance department.
  • Control after-sales consignments, track repairs, and manage communications with the repair center.
  • Act as the point of contact with the corporate Facility team for store-related issues.
  • Ensure strong operational awareness and performance of the Back-Office team in partnership with the Store Director.

Qualifications

  • Minimum of 2 years of experience in a similar role.
  • Fluency in English.
  • Strong commitment to the Gucci brand and passion for the opportunity presented.

Skills

Strong analytical skills. Excellent interpersonal and communication skills.

Experience

A minimum of two years in a similar operational management role within the luxury retail sector.

Benefits

Gucci offers a dynamic work environment with opportunities for professional growth and development within the luxury fashion industry.

Culture

Gucci fosters a culture of innovation and excellence, encouraging creativity and collaboration among its employees. The brand values diversity and is committed to creating an inclusive workplace where talent is nurtured and developed.