Operations Controller

Seniority Mid-Level
Posted Jan 8, 2026

Join Gucci in Toronto as an Operations Controller, overseeing stockroom efficiency and inventory accuracy. Apply now to be part of a luxury fashion leader.

Overview

Gucci, a renowned name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. As an employer, Gucci is committed to fostering an inclusive and dynamic work environment that encourages creativity and innovation. Employees are empowered to contribute to the brand's legacy of excellence and are supported in their professional growth and development.

Role & Responsibilities

  • Oversee efficient stockroom operations and ensure accurate inventory management.
  • Execute shipping and receiving processes, addressing any issues with Store Director or Operations Manager.
  • Ensure timely movement of merchandise in accordance with company procedures and guidelines.
  • Maintain clear and accurate operational documents for reference.
  • Submit all 8300 and tax-exempt forms as required.
  • Communicate discrepancies and issues to management promptly.
  • Process repairs and damages in line with company guidelines.
  • Assist with the physical maintenance of the boutique.
  • Order necessary supplies for the office and store.
  • Ensure compliance with company standards, procedures, and security guidelines.
  • Oversee store cycle counts and scheduled inventories with support from management.

Qualifications

  • Bachelor’s Degree preferred.
  • 1 year of administrative or stock experience, preferably in a luxury environment.
  • Proper work authorization to work in Canada.

Skills

Proficiency in using internal retail systems and shipping software. Strong attention to detail and multitasking abilities. Familiarity with Microsoft Word and Outlook. Excellent communication skills and a positive attitude. Flexibility to work a retail schedule, including evenings, weekends, and holidays.

Experience

A minimum of 1 year of administrative or stock experience, preferably within a luxury retail environment, is required.

Education

Bachelor’s Degree preferred.

Benefits

Gucci offers a culture of inclusivity and accessibility, providing reasonable accommodations for candidates and employees as needed.

Culture

Gucci fosters a vibrant and inclusive workplace culture, encouraging creativity and innovation. The brand values diversity and is committed to providing an environment where employees can thrive and contribute to the brand's prestigious legacy.