Operations Controller

Overview

Gucci, a prestigious name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. Known for its innovative designs and exceptional craftsmanship, Gucci offers a dynamic work environment where creativity and excellence are valued. As an employer, Gucci is committed to fostering a culture of inclusivity and professional growth, providing its employees with opportunities to excel in their careers.

Role & Responsibilities

• Organize and maintain the stockroom to ensure it is tidy and merchandise is stored efficiently according to Gucci directives.
• Improve storage and stock control systems, suggesting layout enhancements as needed.
• Supervise the flow of goods between stockrooms and the shop floor, ensuring proper arrangement of articles.
• Manage the organization and replenishment of all packaging materials and shop floor consumables.
• Receive and verify weekly deliveries, ensuring stock matches invoices and reporting discrepancies.
• Unpack deliveries and store merchandise according to company procedures.
• Process paperwork and administrative tasks related to inventory management.
• Maintain stock levels based on client demand and ensure staff uniforms are available.
• Coordinate with Inventory Control for deliveries, stock transfers, and stock takes.
• Manage Return to Vendor processes and prepare markdowns before sale periods.
• Conduct full and mini stock takes, investigate discrepancies, and report findings to the store manager.
• Identify faulty stock, liaise with suppliers for repairs, and manage the Gucci service portal.
• Support internal departments by maintaining communication with sales teams, merchandising, and visual merchandising.
• Liaise with the press department regarding stock requirements.

Qualifications

• Previous experience in a similar role with the ability to prioritize and multi-task.
• Excellent communication skills for interfacing with internal and external personnel.

Skills

Experience

Candidates should have prior experience in a similar operations or inventory management role within the luxury retail sector.

Benefits

Gucci offers a comprehensive benefits package, including health insurance, employee discounts, and opportunities for professional development.

Culture

Gucci fosters a vibrant and inclusive workplace culture that encourages creativity, collaboration, and innovation. Employees are empowered to contribute to the brand's legacy of excellence and are supported in their professional growth.