Operations Controller

Seniority Mid-Level
Posted Mar 1, 2026

Join Gucci in Costa Mesa as an Operations Controller. Oversee stockroom efficiency and inventory accuracy for this leading luxury brand, part of the Kering group.

Overview

Gucci, a prestigious luxury brand founded in Florence in 1921, is renowned for its commitment to creativity, Italian craftsmanship, and innovation. As part of the global luxury conglomerate Kering, Gucci benefits from the group's extensive expertise in managing high-end fashion, leather goods, jewelry, and eyewear brands.

Role & Responsibilities

  • Oversee and ensure efficient stockroom operations and accurate inventory management.
  • Support management in daily operations, addressing operational, service, facilities, and compliance issues.
  • Execute shipping and receiving processes, resolving any issues in coordination with the Store Director or Operations Manager.
  • Ensure timely merchandise movement and adherence to procedures, including transfers, RTVs, and damages.
  • Maintain accurate operations documents and procedures for reference.
  • Submit all 8300 and tax-exempt forms as received.
  • Communicate discrepancies or issues immediately to management.
  • Process repairs and damages promptly according to company guidelines.
  • Assist with the physical maintenance of the boutique.
  • Order supplies for the office and store as needed.
  • Ensure compliance with company standards, procedures, and security guidelines.
  • Maintain an accurate and organized store inventory at all times.
  • Oversee store cycle counts, scheduled inventories, and reconciliation with support from the Store Director or Operations Manager.

Qualifications

  • Bachelor’s Degree preferred.
  • 1 year of administrative or stock experience, preferably in a luxury environment.
  • Proper work authorization to work in the United States.

Skills

Experience with internal retail systems and shipping software programs. Ability to meet physical requirements such as climbing ladders, bending, and lifting boxes. Strong attention to detail and multitasking ability. Proficiency in Microsoft Word and Outlook. Flexibility to work a retail schedule, including evenings, weekends, and holidays.

Experience

A minimum of 1 year of administrative or stock experience in a luxury environment is preferred.

Education

Bachelor’s Degree preferred.

Benefits

Eligible employees may participate in an employee benefits program, including medical, dental, vision, paid time off (PTO), and a 401K plan. An incentive program is also available, subject to individual and organizational performance.

Culture

Gucci fosters a culture of inclusivity and accessibility, emphasizing a client-centric approach and innovative mindset. The workplace encourages collaboration, creativity, and ownership among employees, promoting a supportive and dynamic environment.