Operations Controller

Location ChicagoIllinoisUSA
Type Full-Time
Seniority Mid-Level
Posted Dec 1, 2025
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Join Gucci in Chicago as an Operations Controller, overseeing stockroom efficiency and inventory accuracy. Be part of a luxury brand known for innovation and excellence.

Overview

Gucci, a prestigious name in the luxury fashion industry, operates under the umbrella of the Kering Group, a global leader in apparel and accessories. Known for its innovative designs and high-quality craftsmanship, Gucci offers a dynamic work environment where creativity and excellence are at the forefront. As an employer, Gucci is committed to fostering a culture of inclusivity, accessibility, and professional growth.

Role & Responsibilities

  • Oversee and ensure efficient stockroom operations and accurate inventory management.
  • Execute shipping and receiving processes, addressing any issues promptly with management.
  • Facilitate the timely movement of merchandise, adhering to company procedures and guidelines.
  • Identify and resolve operational problems swiftly and effectively.
  • Maintain clear and accurate documentation of operations procedures.
  • Submit all 8300 and tax-exempt forms as required.
  • Communicate discrepancies or issues to management immediately.
  • Process repairs and damages in accordance with company guidelines.
  • Assist with the physical maintenance of the boutique.
  • Order necessary supplies for the office and store.
  • Ensure compliance with company standards, procedures, and security guidelines.
  • Oversee store cycle counts and scheduled inventories with management support.

Qualifications

  • Bachelor’s Degree preferred.
  • 1 year of administrative or stock experience, preferably in a luxury environment.
  • Work authorization in the United States.

Skills

Proficiency in internal retail systems and shipping software. Strong attention to detail and multitasking abilities. Familiarity with Microsoft Word and Outlook. Excellent communication skills. Ability to meet physical requirements such as climbing ladders and lifting boxes. Flexibility to work evenings, weekends, and holidays.

Experience

A minimum of 1 year in an administrative or stock role, ideally within a luxury retail setting.

Education

Bachelor’s Degree preferred.

Benefits

Gucci offers a comprehensive benefits package, including opportunities for professional development and a commitment to inclusivity and accessibility in the workplace.

Culture

Gucci fosters a vibrant and inclusive workplace culture, encouraging creativity and innovation. Employees are united by a shared passion for excellence and breaking new ground in the fashion industry. The company is dedicated to providing a supportive environment where all individuals can thrive and contribute to the brand's legacy.