Operation Specialist
Gucci Operation Specialist in Gwangju, South Korea — BOH retail operations role managing inventory, logistics and store support.
Overview
Gucci is a globally recognised Italian luxury house known for its craftsmanship, creativity and high-fashion heritage. The brand operates an extensive network of boutiques worldwide and is part of the Kering group, offering a fast-paced retail environment that blends heritage luxury with contemporary retail practices.
Role & Responsibilities
- Manage inbound and outbound merchandise, storage, inter-store transfers and all related system entries.
- Maintain accurate inventory records and implement loss-prevention measures to minimise shrinkage.
- Order, receive and control consumables, store stationery, uniforms and client-related items.
- Act as point of contact with headquarters on store operations, compliance with policies and project execution.
- Coordinate operational communication with in-store teams (sales, visual merchandising, management) to ensure smooth daily functioning.
- Provide ad-hoc support to the sales team (customer packaging, order preparation) when required.
- Support store events and operational changes including renovations, pop-ups, client events and VM transitions.
- Oversee internal and external warehouse facilities and stock movements.
- Handle store telephone and email correspondence related to operations and client service.
- Collaborate cross-functionally to sustain high operational efficiency at store level.
Qualifications
- Meticulous attention to detail and disciplined task execution.
- Proficiency in Microsoft Office and comfort using inventory/ERP systems.
- High ethical standards, reliability and sense of responsibility.
- Proven team player with strong interpersonal and communication skills.
- Ability to multitask and prioritise effectively in a busy retail environment.
- Customer-service oriented mindset with a commitment to client satisfaction.
- Prior experience in the luxury or retail sector preferred.
Skills
Experience
Prior experience in retail operations, logistics or a back‑of‑house role is preferred; experience within luxury retail is an advantage.
Education
High school diploma or equivalent; vocational training or certificate in retail, logistics or a related discipline preferred.
Culture
The workplace emphasises craftsmanship, attention to detail and elevated client service consistent with Gucci's luxury positioning. Teams operate collaboratively in a high‑standards retail environment that balances creativity with rigorous operational discipline.