Luxury Sales Advisor

Overview

Gucci is an iconic Italian luxury fashion house renowned for its craftsmanship, leather goods, and distinctive design language. As part of the Kering group, the brand combines strong creative heritage with global retail operations and offers a dynamic environment for professionals passionate about luxury, client service, and brand stewardship.

Role & Responsibilities

• Deliver exceptional, memorable client experiences by executing the Gucci selling ceremony from welcome to sale completion and maintaining high personal standards of grooming and presentation.
• Achieve store and personal sales targets through expert product knowledge and a consultative approach that anticipates and exceeds client needs.
• Manage client relationships through proactive clienteling: identify needs, maintain and update client records in the CRM, and develop long-term loyalty.
• Drive sales growth via targeted cross-selling and upselling recommendations aligned with clients’ style and lifecycle.
• Communicate fashion trends and brand heritage to clients, tailoring conversations to diverse customer profiles to strengthen relationships and encourage repeat business.
• Maintain visual merchandising standards according to Gucci guidelines and ensure the sales floor and back‑of‑house inventory are accurately managed per company procedures.

Qualifications

• Customer‑centric service orientation with the flexibility to engage a diverse clientele.
• Excellent verbal communication and interpersonal skills.
• High ethical standards, reliability, and a strong sense of accountability.
• Collaborative team player who contributes to a supportive store culture.
• Ability to perform effectively in a fast‑paced, targets‑driven retail environment.
• Passion for fashion and luxury goods; polished personal presentation and adherence to brand grooming standards.
• Foreign language skills are an advantage.

Skills

Experience

Previous retail experience is advantageous; candidates with prior exposure to luxury, fashion, or service sectors will be preferred. No strict minimum tenure is specified.

Culture

Gucci cultivates a culture that values creativity, craftsmanship and strong client relationships. The retail environment emphasizes polished presentation, teamwork and continuous learning within a globally recognised luxury brand.