In-Store Operations Manager
Join Gucci in Parndorf, Austria as an In-Store Operations Manager. Lead operational excellence and ensure efficient delivery of the customer experience.
Overview
Gucci, a renowned luxury fashion brand, is part of the esteemed Kering Group, a global leader in apparel and accessories. As an employer, Gucci is committed to fostering a dynamic and inclusive work environment where creativity and innovation thrive. The brand is synonymous with Italian craftsmanship and is dedicated to upholding its legacy of excellence and sophistication.
Role & Responsibilities
- Support the Store Manager/Director in implementing policies and procedures to ensure efficient store operations.
- Act as Store Manager when necessary to maintain seamless store functionality.
- Oversee sales floor efficiency by managing operational support roles such as Cashiers, Wrappers, and Runners.
- Optimize staff schedules to align with customer traffic and operational demands.
- Manage stockroom operations, including deliveries, dispatches, and inventory management.
- Assist in overseeing asset and profit protection to enhance service delivery and minimize loss.
- Ensure compliance with Health and Safety legislation and maintain high standards of store housekeeping.
- Drive digital strategy engagement among employees and leverage new technology initiatives.
- Recruit, onboard, and develop store operational support staff, fostering a coaching environment.
- Communicate company messages effectively and embody the brand's core values as a Brand Ambassador.
Qualifications
- Minimum of 3 years of relevant experience in a similar role.
- Fluency in English, both written and spoken.
Skills
Experience
Candidates must possess a minimum of 3 years of relevant experience in a similar operational management role within the luxury retail sector.
Benefits
The role offers a comprehensive benefits package, including opportunities for professional development within a prestigious luxury brand.
Culture
Gucci's workplace culture is characterized by a commitment to innovation, creativity, and excellence. Employees are encouraged to embrace new challenges and contribute to the brand's legacy of luxury and sophistication. The environment is inclusive, supportive, and driven by a shared passion for fashion and craftsmanship.