Client Advisor

Seniority Mid-Level
Posted Oct 28, 2025

Join Gucci in Sunrise, USA, as a Client Advisor. Be part of a luxury brand renowned for its creativity and innovation, offering exceptional service and building lasting client relationships.

Overview

Gucci, a distinguished name in luxury fashion, is part of the illustrious Kering Group, a global leader in apparel and accessories. As an employer, Gucci is renowned for fostering an environment that champions creativity, innovation, and inclusivity, offering employees the opportunity to be part of a brand that is synonymous with elegance and sophistication.

Role & Responsibilities

  • Achieve or surpass individual and store sales targets to drive business growth.
  • Deliver exceptional customer service, exceeding client expectations with comprehensive product knowledge and adherence to Gucci's selling ceremony.
  • Meet individual KPI goals by maintaining high customer service standards and quality sales.
  • Collect and utilize customer data for relationship building and personalized client development.
  • Maintain an organized client book for regular client contact and follow-up.
  • Provide fashion and luxury market insights to clients, demonstrating passion for the industry.
  • Collaborate with colleagues to ensure a consistent, exceptional client experience and positive work environment.
  • Uphold security standards to protect customers, staff, and merchandise.
  • Ensure visual display standards are met according to Gucci guidelines.
  • Maintain organized stock and understock areas.
  • Adhere to Gucci's image standards and company policies.

Qualifications

  • Bachelor’s Degree preferred.
  • 3+ years of experience in luxury fashion sales or a similar customer service role.
  • Proven track record of exceeding sales targets and building lasting client relationships.
  • Excellent oral and written communication skills.
  • Strong organizational and follow-up skills.
  • Attention to detail and accuracy.
  • Team-oriented with a collaborative approach.
  • Ability to thrive in a fast-paced, dynamic environment.
  • Flexibility to adapt to diverse customer needs.
  • Availability to work flexible schedules, including evenings, weekends, and holidays.

Skills

Client-centric mindset with a focus on delivering exceptional service. Ability to work collaboratively in a flat, connected, and fast-paced environment. Innovative problem-solving skills. Ownership mentality in actions and behaviors. Ability to build trust-based relationships and encourage collaboration. Empowerment and encouragement of self-expression among colleagues. Commitment to continuous learning and feedback. Coaching and talent development skills.

Experience

3+ years of luxury fashion sales experience, preferably in a similar role or customer service setting.

Education

Bachelor’s Degree preferred.

Benefits

Gucci offers a culture of inclusivity and accessibility, providing reasonable accommodations for candidates and employees. The company fosters a collaborative and innovative work environment.

Culture

Gucci is committed to creating a community of individuals united by a passion for breaking new ground in the fashion industry. The workplace culture emphasizes inclusivity, creativity, and continuous learning, encouraging employees to express their uniqueness and contribute to the brand's legacy.