Client Advisor
Join Gucci in Stuttgart, Germany as a Client Advisor. This role requires high-end retail experience, fluency in German, and a passion for luxury fashion. Be part of a global luxury leader under Kering.
Overview
Gucci, established in Florence, Italy in 1921, stands as a preeminent luxury brand globally. As the brand progresses into its second century, it continues to redefine the essence of luxury, anchored in creativity, Italian craftsmanship, and innovation. Gucci operates under the umbrella of Kering, a global luxury conglomerate that oversees the growth of esteemed fashion, leather goods, jewelry, and eyewear houses.
Role & Responsibilities
- Provide distinguished and dedicated customer service, ensuring the fulfillment of individual client needs and expectations.
- Offer insights and advice on fashion trends and luxury market developments.
- Cultivate and maintain a loyal customer base through service-oriented relationship management.
- Utilize CRM tools to capture meaningful client data, fostering personalized customer engagement and future development opportunities.
- Ensure optimal presentation of the sales floor, aligning with brand standards.
Qualifications
- Experience in high-end retail; experience in fashion/luxury is advantageous.
- Strong customer and service orientation.
- Proven sales acumen with the ability to close sales effectively.
- Fluency in German and proficiency in English; additional languages are beneficial.
- Affinity for digital environments.
Skills
Experience
Previous experience in high-end retail, particularly in fashion or luxury sectors, is preferred.
Benefits
Work in an international and familial team environment with opportunities for professional growth.
Culture
Gucci fosters a culture of creativity and innovation, deeply rooted in Italian craftsmanship. As part of Kering, employees are part of a global network that values diversity, collaboration, and the continuous evolution of luxury.