Client Advisor
Join Gucci in Seoul as a Client Advisor, delivering exceptional service and embodying the brand's philosophy. Enhance client relationships and contribute to sales in a dynamic luxury environment.
Overview
Gucci, a distinguished name in the luxury fashion industry, is part of the global conglomerate Kering, renowned for its portfolio of illustrious brands. As an employer, Gucci offers a dynamic environment where innovation and creativity are at the forefront, fostering a culture that values diversity and personal growth.
Role & Responsibilities
- Execute Gucci's selling ceremony to achieve both store and personal sales targets.
- Provide exceptional customer service by exceeding client needs, showcasing Gucci's history, heritage, and product knowledge.
- Enhance sales through clienteling activities, identifying customer needs, and proposing cross-selling and up-selling opportunities.
- Demonstrate passion for fashion and luxury goods, engaging clients in discussions about fashion trends and the luxury market.
- Build and strengthen client relationships by adapting to diverse client styles and maintaining a comfortable environment.
- Monitor and update client information in the CRM system to retain existing clients and identify potential new clients.
- Manage visual displays in accordance with Gucci's visual guidelines.
- Maintain stock levels on the floor and in the warehouse as per company policies and procedures.
- Adhere to Gucci's grooming standards and policies.
Qualifications
- Customer-centric service mindset with flexibility to adapt to diverse clientele.
- Strong communication skills.
- High ethical standards and sense of responsibility.
- Team player with strong teamwork skills.
- Ability to work in a fast-paced and dynamic environment.
- Experience in luxury, retail, fashion, or service industries preferred.
- Proficiency in foreign languages is an advantage.
Skills
Experience
Preferred experience in luxury, retail, fashion, or service industries.
Benefits
Employees enjoy a stimulating work environment with opportunities for career advancement and professional development within a globally recognized brand.
Culture
Gucci fosters a culture of innovation and creativity, emphasizing the importance of diversity and personal growth. The workplace is dynamic, offering employees the opportunity to engage with a global clientele and be part of a prestigious brand's legacy.