Client Advisor
Join Gucci in Seoul as a Client Advisor, delivering exceptional customer service and embodying the brand's philosophy. Enhance sales and build client relationships in a dynamic luxury retail environment.
Overview
Gucci, a prestigious name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. Known for its innovative designs and commitment to excellence, Gucci offers a dynamic and inspiring work environment where creativity and collaboration are at the forefront. As an employer, Gucci values diversity and provides opportunities for professional growth and development.
Role & Responsibilities
- Execute Gucci's selling ceremony to achieve both store and personal sales targets.
- Deliver exceptional customer service by demonstrating extensive product knowledge of Gucci's history and heritage.
- Enhance sales through clienteling activities, identifying customer needs, and proposing cross-selling and upselling opportunities.
- Communicate fashion trends and luxury market insights to customers, building rapport and strengthening customer relationships.
- Monitor and update customer information in the CRM system to retain existing clients and identify new potential clients.
- Manage visual displays according to Gucci's visual guidelines.
- Maintain stock levels on the floor and in the warehouse according to company policies and procedures.
- Adhere to Gucci's grooming standards and policies.
Qualifications
- Customer-centric service mindset with adaptability to diverse clientele.
- Excellent communication skills.
- High ethical standards and sense of responsibility.
- Team player with strong teamwork abilities.
- Ability to work efficiently in a fast-paced and dynamic environment.
- Experience in luxury, retail, fashion, or service industries preferred.
- Proficiency in foreign languages is an advantage.
Skills
Experience
Experience in luxury, retail, fashion, or service industries is preferred.
Benefits
Gucci offers a comprehensive benefits package, including opportunities for professional development and career advancement within the Kering Group.
Culture
Gucci fosters a culture of innovation, creativity, and collaboration, encouraging employees to express their individuality while working towards shared goals. The company values diversity and inclusivity, creating a supportive and dynamic work environment.