Client Advisor
Join Gucci in Seoul as a Client Advisor, delivering exceptional customer service and enhancing brand loyalty. Be part of the luxury fashion industry with opportunities for growth within the Kering Group.
Overview
Gucci, a prestigious name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. Known for its innovative designs and commitment to quality, Gucci offers a dynamic work environment where creativity and excellence are nurtured. Employees at Gucci are valued for their contributions to the brand's legacy and are provided with opportunities for growth and development within the company.
Role & Responsibilities
- Execute Gucci's selling ceremony to achieve store and personal sales targets.
- Deliver exceptional customer service by showcasing extensive knowledge of Gucci's history, heritage, and products.
- Engage in clienteling activities to understand customer needs, proposing cross-selling and up-selling opportunities to increase sales.
- Demonstrate passion for fashion and luxury goods, communicating trends and market insights to clients.
- Build and strengthen customer relationships by adapting to diverse client styles and ensuring comfort.
- Monitor and update customer information in the CRM system to retain existing clients and identify potential new ones.
- Manage visual displays in accordance with Gucci's guidelines.
- Maintain stock levels on the floor and in the warehouse following company policies and procedures.
- Adhere to Gucci's grooming standards and policies.
Qualifications
- Customer-centric service mindset with adaptability to diverse clientele.
- Effective communication skills.
- High ethical standards and sense of responsibility.
- Team player with strong teamwork abilities.
- Ability to work in a fast-paced and dynamic environment.
- Experience in luxury, retail, fashion, or service industries preferred.
- Proficiency in foreign languages is an advantage.
Skills
Experience
Preferred experience in luxury, retail, fashion, or service industries.
Benefits
Employees enjoy a comprehensive benefits package, including opportunities for professional development and career advancement within the Gucci brand and the broader Kering Group.
Culture
Gucci fosters a culture of innovation and excellence, where creativity is encouraged, and employees are empowered to contribute to the brand's storied legacy. The workplace is dynamic and fast-paced, reflecting the ever-evolving nature of the luxury fashion industry.