Client Advisor
Join Gucci in Seoul as a Client Advisor, delivering exceptional service and embodying the brand's philosophy. Ideal for those with a passion for luxury fashion and customer engagement.
Overview
Gucci, a prestigious name in the luxury fashion industry, operates under the umbrella of Kering, a global leader in apparel and accessories. As an employer, Gucci is renowned for fostering an environment that values creativity, innovation, and excellence, offering a dynamic workplace where employees can thrive and contribute to the brand's storied legacy.
Role & Responsibilities
- Execute Gucci's selling ceremony to achieve both store and personal sales targets.
- Provide exceptional customer service by demonstrating extensive knowledge of Gucci's history, heritage, and products, exceeding customer expectations.
- Enhance sales through clienteling activities, identifying customer needs, and proposing cross-selling and up-selling opportunities.
- Communicate fashion trends and luxury market insights to customers, showcasing passion for fashion and luxury goods.
- Build and strengthen customer relationships by adapting to diverse customer styles and ensuring customer comfort.
- Monitor and update customer information in the CRM system to retain existing customers and identify potential new clients.
- Manage visual displays according to Gucci's visual guidelines.
- Maintain stock levels on the floor and in the warehouse in accordance with company policies and procedures.
- Adhere to Gucci's grooming standards and policies.
Qualifications
- Customer-centric service mindset with flexibility to adapt to diverse clientele.
- Strong communication skills.
- High ethical standards and sense of responsibility.
- Team player with strong teamwork abilities.
- Ability to work effectively in a fast-paced and dynamic environment.
- Experience in luxury, retail, fashion, or service industries preferred.
- Proficiency in foreign languages is an advantage.
Skills
Experience
Preferred experience in luxury, retail, fashion, or service sectors.
Benefits
Employees enjoy a comprehensive benefits package, including opportunities for professional development and career advancement within the global network of Kering.
Culture
Gucci promotes a culture of inclusivity and innovation, encouraging employees to express their creativity while upholding the brand's prestigious heritage. The workplace is dynamic and fast-paced, fostering collaboration and personal growth.