Client Advisor
Join Gucci in Seoul as a Client Advisor, where luxury meets exceptional service. Be part of a dynamic team in the heart of Korea's fashion scene.
Overview
Gucci, a prestigious name in the luxury fashion industry, is a part of the global conglomerate Kering Group. Renowned for its innovative designs and exceptional quality, Gucci offers a dynamic and inclusive workplace where creativity and excellence are celebrated. As an employer, the brand is committed to nurturing talent and fostering an environment where employees can thrive and contribute to the brand's legacy.
Role & Responsibilities
- Execute Gucci's selling ceremony to achieve store and personal sales targets.
- Provide exceptional customer service by demonstrating extensive knowledge of Gucci's history and products.
- Identify customer needs through clienteling activities and propose cross-selling and up-selling opportunities to increase sales.
- Engage with customers about fashion trends and the luxury market, showcasing passion for fashion and luxury goods.
- Build and strengthen customer relationships by adapting to diverse customer styles and ensuring comfort.
- Monitor and update customer information in the CRM system to maintain and discover potential clients.
- Manage product visual displays according to Gucci's visual guidelines.
- Maintain appropriate stock levels on the floor and in the warehouse following company policies and procedures.
- Adhere to Gucci's grooming standards and policies.
Qualifications
- Customer-centric service mindset with adaptability to diverse clientele.
- Strong communication skills.
- High ethical standards and sense of responsibility.
- Team player with excellent teamwork abilities.
- Ability to perform in a fast-paced and dynamic environment.
- Experience in luxury, retail, fashion, or service industries preferred.
- Proficiency in foreign languages is an advantage.
Skills
Experience
Experience in luxury, retail, fashion, or service industries is preferred.
Benefits
Employees enjoy a vibrant work environment, opportunities for professional growth, and the chance to be part of a globally recognized luxury brand.
Culture
Gucci fosters a culture of innovation, inclusivity, and excellence. Employees are encouraged to express their creativity and contribute to the brand's storied heritage. The workplace is dynamic, with a strong emphasis on teamwork and personal development.