Client Advisor
Join Gucci in Seoul as a Client Advisor, delivering exceptional service and enhancing brand loyalty. Be part of a dynamic team in the luxury fashion industry.
Overview
Gucci, a prestigious name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. Known for its innovative approach and commitment to quality, Gucci offers a dynamic and inspiring workplace where creativity and excellence are at the forefront. As an employer, Gucci provides opportunities for personal and professional growth within a supportive and inclusive environment.
Role & Responsibilities
- Execute Gucci's selling ceremony to achieve store and personal sales targets.
- Deliver exceptional customer service by demonstrating extensive knowledge of Gucci's history, heritage, and products.
- Enhance sales through clienteling activities, identifying customer needs, and suggesting cross-selling and upselling opportunities.
- Communicate fashion trends and luxury market insights to customers, showcasing a passion for fashion and luxury goods.
- Build and strengthen relationships with customers by tailoring experiences to diverse styles and preferences.
- Monitor and update customer information in the CRM system to retain existing clients and identify new prospects.
- Manage visual displays according to Gucci's visual guidelines.
- Maintain stock levels on the floor and in the warehouse in accordance with company policies and procedures.
- Adhere to Gucci's grooming standards and policies.
Qualifications
- Customer-focused mindset with the flexibility to adapt to diverse clientele.
- Strong communication skills.
- High ethical standards and a sense of responsibility.
- Team player with the ability to work collaboratively.
- Ability to perform in a fast-paced and dynamic environment.
- Experience in luxury, retail, fashion, or service industries preferred.
- Proficiency in foreign languages is an advantage.
Skills
Experience
Experience in luxury, retail, fashion, or service industries is preferred.
Benefits
Gucci offers a comprehensive benefits package, including opportunities for career advancement, professional development, and a supportive work environment.
Culture
Gucci fosters a culture of innovation, creativity, and excellence, encouraging employees to embody the brand's philosophy and values. The workplace is inclusive and dynamic, promoting collaboration and personal growth.