Client Advisor
Join Gucci in Seoul as a Client Advisor, delivering exceptional service and embodying the brand's philosophy. Ideal candidates will have experience in luxury retail and strong communication skills.
Overview
Gucci, a prestigious name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. As an employer, Gucci is renowned for its commitment to innovation, craftsmanship, and sustainability, offering a dynamic work environment that fosters creativity and professional growth.
Role & Responsibilities
- Execute Gucci's selling ceremony to achieve store and individual sales targets.
- Provide exceptional customer service by demonstrating extensive knowledge of Gucci's history, heritage, and products.
- Engage in clienteling activities to understand customer needs and propose cross-selling and up-selling opportunities.
- Communicate fashion trends and luxury market insights to customers, building and strengthening customer relationships.
- Monitor and update customer information in the CRM system to retain existing clients and identify potential new customers.
- Manage visual displays according to Gucci's guidelines and maintain stock levels on the floor and in the warehouse.
- Adhere to Gucci's grooming standards and company policies.
Qualifications
- Customer-centric service mindset with adaptability to diverse clientele.
- Strong communication skills.
- High ethical standards and a sense of responsibility.
- Team player with the ability to work in a fast-paced environment.
- Experience in luxury, retail, fashion, or service industries preferred.
- Proficiency in foreign languages is an advantage.
Skills
Experience
Experience in luxury, retail, fashion, or service industries is preferred.
Benefits
Gucci offers a competitive benefits package, including opportunities for career advancement within the Kering Group, a supportive work environment, and access to industry-leading training programs.
Culture
Gucci fosters a culture of innovation and excellence, encouraging employees to express their creativity and passion for fashion. The company values diversity and inclusivity, creating an environment where all employees can thrive.