Client Advisor
Join Gucci in Seoul as a Client Advisor, delivering exceptional customer service and enhancing brand loyalty. Be part of a dynamic team in the luxury fashion industry.
Overview
Gucci, a prestigious name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. Known for its innovative designs and exceptional quality, Gucci offers a dynamic and inclusive workplace where creativity and excellence are celebrated. As an employer, Gucci is committed to fostering talent and providing opportunities for professional growth within the luxury retail sector.
Role & Responsibilities
- Execute Gucci's selling ceremony to achieve both store and personal sales targets.
- Deliver exceptional customer service experiences by demonstrating extensive knowledge of Gucci's heritage and product offerings.
- Enhance sales through clienteling activities, identifying customer needs, and suggesting cross-selling and upselling opportunities.
- Communicate fashion trends and luxury market insights to customers, building and strengthening customer relationships.
- Monitor and update customer information in the CRM system to retain existing clients and identify potential new customers.
- Manage visual displays in accordance with Gucci's visual guidelines.
- Maintain inventory levels on the floor and in the stockroom in line with company policies and procedures.
- Adhere to Gucci's grooming standards and company policies.
Qualifications
- Customer-focused service mindset with the flexibility to adapt to diverse clientele.
- Strong communication skills.
- High ethical standards and sense of responsibility.
- Ability to work effectively in a team environment.
- Capability to thrive in a fast-paced and dynamic setting.
- Experience in luxury, retail, fashion, or service industries is preferred.
- Proficiency in foreign languages is an advantage.
Skills
Experience
Preferred experience in luxury, retail, fashion, or service industries.
Benefits
Gucci offers a comprehensive benefits package that includes opportunities for professional development, a dynamic work environment, and the chance to be part of a leading luxury brand.
Culture
Gucci fosters a culture of innovation, creativity, and inclusivity. The brand values its employees as ambassadors of its rich heritage and encourages a collaborative and dynamic work environment where individuals can thrive and contribute to the brand's legacy.