Client Advisor
Join Gucci in Seoul as a Client Advisor, delivering exceptional service and enhancing brand loyalty in the luxury fashion sector. Apply now to be part of a dynamic team.
Overview
Gucci, a prestigious name in the luxury fashion industry, operates under the aegis of Kering, a global leader in apparel and accessories. Known for its innovative approach and timeless style, Gucci offers a dynamic work environment where creativity and excellence are at the forefront. As an employer, Gucci is committed to fostering a culture of inclusivity and professional growth, providing employees with opportunities to thrive in a competitive market.
Role & Responsibilities
- Execute Gucci's selling ceremony to achieve both store and individual sales targets.
- Provide exceptional customer service by demonstrating extensive knowledge of Gucci's history, heritage, and products.
- Enhance sales through clienteling activities, identifying customer needs, and suggesting cross-selling and up-selling opportunities.
- Communicate fashion trends and luxury market insights to customers, showcasing passion for fashion and luxury goods.
- Build and strengthen customer relationships by adapting to diverse customer styles and ensuring comfort.
- Monitor and update customer information in the CRM system to retain existing clients and identify potential new clients.
- Manage product visual displays according to Gucci's visual guidelines.
- Maintain appropriate stock levels on the floor and in the warehouse in accordance with company policies and procedures.
- Adhere to Gucci's grooming standards and policies.
Qualifications
- Customer-centric service mindset with flexibility to adapt to diverse clientele.
- Strong communication skills.
- High ethical standards and sense of responsibility.
- Ability to work effectively as part of a team.
- Capability to perform in a fast-paced and dynamic environment.
- Experience in luxury, retail, fashion, or service industries preferred.
- Proficiency in foreign languages is an advantage.
Skills
Experience
Prior experience in luxury, retail, fashion, or service industries is preferred.
Benefits
Gucci offers a comprehensive benefits package, including opportunities for professional growth and development within the luxury fashion industry.
Culture
Gucci fosters a workplace culture that values creativity, innovation, and excellence. Employees are encouraged to express their individuality while contributing to a collaborative and inclusive environment. As part of Kering, Gucci is committed to sustainability and ethical practices, ensuring a positive impact on both employees and the community.