Client Advisor
Join Gucci in Seoul as a Client Advisor. Engage with luxury fashion clients, provide exceptional service, and contribute to brand loyalty. Apply now.
Overview
Gucci, a renowned name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. As an employer, Gucci is committed to fostering a dynamic and inclusive work environment that encourages creativity and innovation, offering employees the opportunity to grow and excel in their careers.
Role & Responsibilities
- Execute Gucci's selling ceremony to achieve store and individual sales targets.
- Provide exceptional customer service by demonstrating extensive product knowledge and understanding of Gucci's history and heritage.
- Identify customer needs through clienteling activities and propose cross-selling and upselling to increase sales.
- Engage with customers about fashion trends and the luxury market, showcasing a passion for fashion and luxury goods.
- Build and strengthen customer relationships by adapting to diverse customer styles and ensuring comfort.
- Monitor and update customer information in the CRM system to retain existing clients and identify potential new clients.
- Manage visual displays of products in accordance with Gucci's visual guidelines.
- Maintain inventory levels on the floor and in the stockroom according to company policies and procedures.
- Adhere to Gucci's grooming standards and company policies.
Qualifications
- Customer-centric service mindset with flexibility to adapt to diverse clientele.
- Strong communication skills.
- High ethical standards and sense of responsibility.
- Team player with strong teamwork abilities.
- Ability to work efficiently in a fast-paced and dynamic environment.
- Experience in luxury, retail, fashion, or service industries preferred.
- Proficiency in foreign languages is an advantage.
Skills
Experience
Experience in luxury, retail, fashion, or service industries is preferred.
Benefits
Gucci offers a comprehensive benefits package including health insurance, employee discounts, and opportunities for professional development within the Kering Group.
Culture
Gucci fosters a culture of creativity and innovation, encouraging employees to express their individuality while working collaboratively. The company values diversity and inclusivity, creating a supportive environment where employees can thrive and contribute to Gucci's legacy of excellence.