Client Advisor
Join Gucci in Seoul as a Client Advisor, delivering exceptional service and embodying the brand's luxury ethos. Ideal candidates have experience in luxury retail and strong communication skills.
Overview
Gucci, a prestigious brand within the Kering Group, is renowned for its innovative and timeless luxury fashion. As an employer, Gucci offers a dynamic and inclusive work environment, fostering creativity and excellence. The brand is committed to nurturing talent and providing opportunities for professional growth within the global luxury market.
Role & Responsibilities
- Execute Gucci's selling ceremony to achieve store and personal sales targets.
- Deliver exceptional customer service by demonstrating extensive knowledge of Gucci's history, heritage, and products.
- Engage in clienteling activities to understand customer needs and propose cross-selling and up-selling opportunities.
- Communicate fashion trends and luxury market insights to customers, building and strengthening customer relationships.
- Maintain qualitative monitoring and updating of customer information in the CRM system to retain existing clients and identify potential new ones.
- Manage product visual displays in accordance with Gucci's visual guidelines.
- Maintain appropriate stock levels on the floor and in the warehouse according to company policies and procedures.
- Adhere to Gucci's grooming standards and company policies.
Qualifications
- Customer-centric service mindset with adaptability to diverse clientele.
- Strong communication skills.
- High ethical standards and sense of responsibility.
- Team player with the ability to work in a fast-paced and dynamic environment.
- Experience in luxury, retail, fashion, or service industries preferred.
- Proficiency in foreign languages is an advantage.
Skills
Experience
Previous experience in luxury, retail, fashion, or service industries is preferred.
Benefits
Gucci offers a comprehensive benefits package, including opportunities for professional development and career advancement within the global luxury market.
Culture
Gucci fosters a culture of creativity, innovation, and inclusivity. The brand values diversity and encourages a collaborative environment where employees are empowered to contribute to the brand's legacy of excellence.