Client Advisor
Join Gucci in Seoul as a Client Advisor, delivering exceptional service and embodying the brand's philosophy. Ideal candidates will have experience in luxury retail and strong communication skills.
Overview
Gucci, a renowned name in luxury fashion, operates under the prestigious Kering Group, a global leader in apparel and accessories. As an employer, Gucci is committed to fostering a culture of creativity and innovation, providing employees with a dynamic environment to thrive and contribute to the brand's legacy of excellence.
Role & Responsibilities
- Execute Gucci's selling ceremony to achieve store and individual sales targets.
- Deliver exceptional customer service by showcasing extensive knowledge of Gucci's history, heritage, and products.
- Enhance sales through clienteling activities, identifying customer needs, and proposing cross-selling and upselling opportunities.
- Demonstrate passion for fashion and luxury goods, engaging with customers about fashion trends and the luxury market.
- Build and strengthen customer relationships by adapting to diverse customer styles and maintaining a comfortable shopping experience.
- Monitor and update customer information in the CRM system to retain existing clients and identify potential new customers.
- Manage visual displays according to Gucci's visual guidelines.
- Maintain appropriate stock levels on the floor and in the warehouse following company policies and procedures.
- Adhere to Gucci's grooming standards and policies.
Qualifications
- Customer-centric service mindset with flexibility to adapt to diverse clientele.
- Strong communication skills.
- High ethical standards and sense of responsibility.
- Team player with excellent teamwork abilities.
- Ability to work in a fast-paced and dynamic environment.
- Experience in luxury, retail, fashion, or service industries preferred.
- Proficiency in foreign languages is an advantage.
Skills
Experience
Preferably experienced in luxury, retail, fashion, or service industries.
Benefits
Gucci offers a comprehensive benefits package, including opportunities for professional growth and development within the luxury fashion industry.
Culture
Gucci fosters a vibrant and inclusive workplace culture that encourages innovation and creativity. Employees are empowered to express their individuality while contributing to the brand's storied heritage and global success.