Client Advisor
Join Gucci in Seoul as a Client Advisor, delivering exceptional customer service and embodying the brand's philosophy. Ideal for those with experience in luxury retail.
Overview
Gucci, a prestigious name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. Renowned for its innovative and elegant designs, Gucci offers a dynamic and sophisticated work environment where creativity and excellence are at the forefront.
Role & Responsibilities
- Execute Gucci's selling ceremony to achieve store and individual sales targets.
- Provide exceptional customer service by demonstrating extensive knowledge of Gucci's history, heritage, and product offerings.
- Enhance sales through clienteling activities, identifying customer needs, and proposing cross-selling and upselling opportunities.
- Communicate fashion trends and luxury market insights to customers, building and strengthening client relationships.
- Maintain and update customer information in the CRM system to retain existing clients and identify potential new ones.
- Manage visual displays according to Gucci's visual guidelines.
- Maintain appropriate stock levels on the floor and in the warehouse in accordance with company policies and procedures.
- Adhere to Gucci's grooming standards and policies.
Qualifications
- Customer-centric service mindset with adaptability to diverse clientele.
- Strong communication skills.
- High ethical standards and sense of responsibility.
- Team player with the ability to work collaboratively.
- Ability to work in a fast-paced and dynamic environment.
- Experience in luxury, retail, fashion, or service industries preferred.
- Proficiency in foreign languages is an advantage.
Skills
Experience
Experience in luxury, retail, fashion, or service industries is preferred.
Benefits
Gucci offers a comprehensive benefits package, including opportunities for professional growth within the luxury fashion industry.
Culture
Gucci fosters a culture of innovation and creativity, encouraging employees to embody the brand's values and contribute to its legacy. The work environment is dynamic and fast-paced, promoting collaboration and excellence.