Client Advisor
Join Gucci in Seoul as a Client Advisor, delivering exceptional customer service and embodying the brand's philosophy. Ideal candidates have experience in luxury retail and strong communication skills.
Overview
Gucci, a renowned name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. As an employer, Gucci is committed to fostering a dynamic and inclusive work environment where creativity and innovation are encouraged. The brand is known for its rich heritage and dedication to excellence, making it a prestigious place to build a career.
Role & Responsibilities
- Execute Gucci's selling ceremony to achieve both store and personal sales targets.
- Deliver exceptional customer service by demonstrating extensive product knowledge and surpassing customer needs.
- Engage in clienteling activities to understand customer needs and propose cross-selling and up-selling opportunities to increase sales.
- Communicate fashion trends and luxury market insights to customers, building and strengthening relationships.
- Monitor and update customer information in the CRM system to maintain existing clients and identify potential new clients.
- Manage visual displays according to Gucci's visual guidelines.
- Maintain stock levels on the floor and in the warehouse in accordance with company policies and procedures.
- Adhere to Gucci's grooming standards and policies.
Qualifications
- Customer-focused service mindset with the flexibility to adapt to diverse clientele.
- Strong communication skills.
- High ethical standards and sense of responsibility.
- Team player with the ability to work in a fast-paced, dynamic environment.
- Experience in luxury, retail, fashion, or service industries preferred.
- Proficiency in foreign languages is an advantage.
Skills
Experience
Experience in luxury, retail, fashion, or service industries is preferred.
Benefits
Gucci offers a comprehensive benefits package, including health insurance, employee discounts, and opportunities for professional development.
Culture
Gucci's workplace culture is characterized by a commitment to diversity, creativity, and innovation. Employees are encouraged to express their individuality while contributing to the brand's legacy of excellence. The company values collaboration and strives to create an environment where every team member can thrive.