Client Advisor

Location San FranciscoCaliforniaUSA
Type Full-Time
Seniority Mid-Level
Posted Feb 5, 2026
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Join Gucci in San Francisco as a Client Advisor, where luxury fashion meets exceptional client service. Be part of a dynamic team in a prestigious location.

Overview

Gucci, a renowned name in the luxury fashion industry, is part of the Kering Group, a global leader in apparel and accessories. As an employer, Gucci is committed to fostering an inclusive and innovative workplace, where creativity and excellence are at the forefront. The brand offers a dynamic environment that encourages personal and professional growth, making it an ideal place for individuals passionate about fashion and luxury.

Role & Responsibilities

  • Engage proactively with clients to establish strong relationships and provide best-in-class service both in-store and remotely.
  • Deliver personalized, client-centric experiences to drive repeat business and enhance brand loyalty.
  • Build rapport with clients by understanding their needs and aspirations, exceeding their expectations.
  • Develop and expand the client base by recruiting new clients and nurturing existing ones.
  • Utilize in-store technology to ensure a seamless and relevant client experience.
  • Collect and analyze client information to customize services and enhance client satisfaction.
  • Provide insights on local lifestyle trends to add value to the client experience.
  • Drive individual and collective sales results by monitoring KPIs and maximizing selling opportunities.
  • Promote virtual appointments and distance sales to create additional selling opportunities.
  • Maintain a "One-Gucci-Client" perspective for all transactions to ensure a positive client experience.
  • Guide clients in making informed purchasing decisions through expert product knowledge and styling advice.
  • Participate in store operations, including stock maintenance and inventory management.
  • Adhere to company policies and procedures, focusing on loss prevention and operational excellence.
  • Contribute to maintaining visual display standards and follow grooming guidelines.

Qualifications

  • 2+ years of luxury fashion sales experience with a proven track record.
  • Ability to drive and exceed individual and store results.
  • High degree of ethics, professionalism, and integrity.
  • Flexibility to work retail schedules, including evenings, weekends, and holidays.
  • In-depth knowledge and passion for fashion and luxury.
  • Excellent commercial awareness and client attitude.

Skills

Strong communication skills. Ability to adapt to different clients and complex situations. Capability to work in a fast-paced and dynamic environment. Proficiency in using technology to enhance client experiences.

Experience

Candidates should have over two years of experience in luxury fashion sales or a similar customer service role, demonstrating a successful track record.

Benefits

The role offers a comprehensive benefits package, including medical, dental, vision, paid time off, and a 401K plan.

Culture

Gucci's workplace culture is defined by inclusivity, respect, responsibility, and trustworthiness. The brand values diversity in thought and background, fostering an environment where creativity and collaboration thrive. Gucci is committed to personal and professional growth, encouraging employees to explore new ideas and take smart risks.